topic Re: Home App not connecting to chromecast in Streaming

Home App not connecting to chromecast

Missanita — Wed, 05 Jul 2023 00:48:22 GMT

I came home today and Chromecast was not connecting to supported apps. I followed all of the troubleshooting steps and made sure my flip 4 was connected to the same wifi and it was. I removed the device from Home app and now it can't find the chromecast although it's still showing weather and time on my screen. Now we can't watch tv because it won't find the device. Please Help!

Re: Home App not connecting to chromecast

Missanita — Wed, 05 Jul 2023 02:40:34 GMT

Update: it's working on my son's iPhone but not my flip 4

Re: Home App not connecting to chromecast

Kimy — Sun, 09 Jul 2023 23:52:04 GMT

Hi Missanita,

Thanks for posting here in the Google Nest Community. Based on your description, it seems that your Chromecast device is working as intended. The fact that your son’s iPhone can cast to your Chromecast means that it’s all working well. Chances are, it’s your Flip 4 phone that could be using mobile data or has an IP address that is not recognized by the network. But since you deleted it from the Google Home App, it would be best to do a factory reset and then set it up from scratch. Let me know how it goes.

Thanks,

Kimy

Re: Home App not connecting to chromecast

Juni — Thu, 13 Jul 2023 16:58:31 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Home App not connecting to chromecast

Juni — Fri, 14 Jul 2023 17:00:23 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni