topic Google Home app not showing guest mode turn on feature in Streaming

Google Home app not showing guest mode turn on feature

Qbeetle — Mon, 17 Jul 2023 13:00:56 GMT

Running the latest Google Home App

Chromecast

Firmware version 291998

Cast firmware 1.56.291998

IOS 16.5.1 (c)

When I try and enable guest mode per the instructions (select device in app, settings, recog..., ) the button to enable guest mode does not appear at all.

Searched the web and could not find a good answer as to why it is not showing up

Please help as I bought a new chromecast because I thought my older one was the issue

Re: Google Home app not showing guest mode turn on feature

David_K — Mon, 17 Jul 2023 13:39:00 GMT

Chromecast with Google TV does not have the guest mode feature, I'm afraid.

Re: Google Home app not showing guest mode turn on feature

Qbeetle — Mon, 17 Jul 2023 13:42:36 GMT

I do not have the one with Google TV I have the 3rd gen one (matte Grey)

Re: Google Home app not showing guest mode turn on feature

David_K — Mon, 17 Jul 2023 13:57:57 GMT

Then you should be able to turn it on by following these steps, but you're saying you don't see the option to do that? Would you mind sharing a photo or screenshot?

Set up and manage guest mode - Chromecast Help

Are you using the latest version of the Google Home app?

Re: Google Home app not showing guest mode turn on feature

Qbeetle — Mon, 17 Jul 2023 14:02:49 GMT

Using version 3.3.104

Re: Google Home app not showing guest mode turn on feature

Qbeetle — Wed, 19 Jul 2023 10:41:53 GMT

Any ideas on what to check next? kinda stuck at this point

Re: Google Home app not showing guest mode turn on feature

Juni — Thu, 20 Jul 2023 15:48:47 GMT

Hi folks,

Qbeetle, thanks for reaching out. Guest mode is no longer supported. Guests can cast content from their Android or iOS devices by connecting to the host’s Wi-Fi network. You can check this link for more details: Cast video from Chromecast-enabled apps to your TV

Thanks for the help here, davidking.

Regards,

Juni

Re: Google Home app not showing guest mode turn on feature

Dan_A — Sun, 23 Jul 2023 21:37:29 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Kind regards,

Dan

Re: Google Home app not showing guest mode turn on feature

Qbeetle — Mon, 24 Jul 2023 00:40:16 GMT

I guess you can close the case since it is no longer supported. I will have to figure out something else for camping

Re: Google Home app not showing guest mode turn on feature

Kimy — Wed, 26 Jul 2023 01:35:28 GMT

Hi Qbeetle,

We’re sorry for the trouble. A workaround I can suggest is to set up your Chromecast 3rd Gen and connect it to your mobile hotspot. If you have sufficient data service on your phone, this would work. And if you’re using an Android phone, this is more convenient, as it can be the hotspot source and the casting device at the same time. You may need to use another phone/device for setting up to get the Chromecast device connected to your phone’s mobile hotspot. Once it’s all set up, you won't need the other phone/device. I hope this works for you. Let us know if you still have questions.

Thanks,

Kimy

Re: Google Home app not showing guest mode turn on feature

Princesss — Sat, 29 Jul 2023 01:44:44 GMT

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Google Home app not showing guest mode turn on feature

Kimy — Mon, 31 Jul 2023 02:21:58 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy