topic Re: Intermittent breaks on two channels in Streaming

Intermittent breaks on two channels

Dducks2 — Thu, 13 Jul 2023 19:31:10 GMT

I bought a Google Chromecast with Google TV HD 2022 in May this year. I've tried to cast to the TV it's plugged into. This generally works OK except for one problem.

All the channels on the Discovery+ app work OK except for the two Eurosport channels. On them I get a rotating white circle intermittently giving a break of several seconds, presumbably indicating buffering,

Why is this only on the Eurosport channels and how can I solve it?

Thanks for any help you can give

Re: Intermittent breaks on two channels

Kimy — Mon, 17 Jul 2023 23:55:28 GMT

Hi Dducks2,

Thanks for posting here in the Google Nest Community. Based on your description, it seems that this is isolated to Disney+. If it’s related to the Chromecast device or the WiFi, then other apps should be affected. Kindly contact Disney+ for further assistance. Let us know if you still have questions.

Thanks,

Kimy

Re: Intermittent breaks on two channels

Kimy — Fri, 21 Jul 2023 00:06:25 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Re: Intermittent breaks on two channels

LovelyM — Sat, 22 Jul 2023 01:16:56 GMT

Hey Dducks2,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,
Lovely