topic Re: Chromecast/Black Screen "No Signal" in Streaming

Chromecast/Black Screen "No Signal"

hossbiggins — Sun, 02 Jul 2023 17:53:26 GMT

This is a similar to a few threads that have already been posted. I am trying to set up a Chromecast to an Insignia TV. When I power up the Chromecast, the Google "G" shows up for a few seconds, then the screen goes black and the TV gives me a no signal message. I know the Chromecast works as I set it up on a different TV. I have tried all of the HDMI ports on the TV as suggested. In the TV's input list, it will display DMI 1- Chromecast, so it looks like the TV is recognizing the device, but again, goes black with no signal. The TV in question is an Insignia with a model #NS-32L450A11. The TV is only 720p, but my understanding is that should not be an issue. Open to any thoughts, suggestions. Thanks!

Re: Chromecast/Black Screen "No Signal"

Kimy — Mon, 17 Jul 2023 03:25:33 GMT

Hi hossbiggins,

Thanks for posting here in the Google Nest Community. Based on your description, it seems that the Chromecast device is working as intended. It’s just that the output capacity is being declined by the host device itself (the TV). We can isolate it by trying it on another TV with a capacity to display at least 1080p. Let me know how it goes.

Thanks,

Kimy

Re: Chromecast/Black Screen "No Signal"

Kimy — Thu, 20 Jul 2023 03:29:14 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Re: Chromecast/Black Screen "No Signal"

hossbiggins — Thu, 20 Jul 2023 14:38:28 GMT

Thanks Kimy. I have tried the Chromecast on another device and it works fine. What I have but tried is putting the Chromecast on the TV that works and setting the output to 720, then putting it on the TV that does not work. I’ll try that today

Re: Chromecast/Black Screen "No Signal"

Alex_S — Thu, 20 Jul 2023 16:37:05 GMT

Hello hossbiggins,

Thanks for the update! Keep us posted.

Best,
Alex

Re: Chromecast/Black Screen "No Signal"

hossbiggins — Thu, 20 Jul 2023 19:49:31 GMT

It's working!!! I connected the Chromecast to a TV that it was working on and changed the display settings to 720p. I then connected the device to the TV that it was not working with, and it came up just fine. Problem solved. Thanks!

Re: Chromecast/Black Screen "No Signal"

Alex_S — Fri, 21 Jul 2023 11:02:14 GMT

Hi there,

Awesome — glad to hear that the issue is fixed! It looks like I can consider this one complete. I'll be locking this thread soon. Should that happen, feel free to create a new thread if you have more questions or other concerns, we’ll be more than happy to assist you.

Cheers,
Alex