topic Re: Video display, in Streaming

Video display,

Vschramiam — Fri, 21 Jul 2023 18:41:30 GMT

First off I don’t know what any of these labels are. My complaint is the way the Google home app displays the camera on the iPad. For some reason you decided to change the display and made it a lot smaller. The nest app is way better.

Re: Video display,

Vschramiam — Fri, 21 Jul 2023 18:42:32 GMT

I want to be able to contact a person

Re: Video display,

MplsCustomer — Fri, 21 Jul 2023 19:09:33 GMT

@Vschramiam

It seems Google Nest recently made the livestream images a lot smaller if you select "Cameras" in the Google Home app or if you have your cameras included in "Favorites". I suspect they did this in order to fit more camera images on one screen; there have been a number of posts in this forum asking for this (though perhaps not with images this small).

When you view an individual camera, the livestream image is still full screen.

We don't have any of our cameras included in "Favorites" so we don't have to wait for the Google Home app to display all the livestreams when it is first opened. If we want to see an individual camera, we click on "Devices" and then select the individual camera. If we want to see all of our cameras, we click on the "Cameras" tile.

If you want to talk to Support, use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quot-page-to-contact-Support/td-p/455391

Re: Video display,

Juni — Tue, 25 Jul 2023 21:27:43 GMT

Hi folks,

Thanks for the help here, MplsCustomer.

Vschramiam, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Video display,

Juni — Fri, 28 Jul 2023 21:37:26 GMT

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

Re: Video display,

Juni — Sat, 29 Jul 2023 21:39:11 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni