topic Re: Chromecast shows up twice in cast menus? in Streaming

Chromecast shows up twice in cast menus?

RPH — Sat, 22 Apr 2023 16:40:40 GMT

Hi, a few months ago my Chromecast started showing up twice as a duplicate in my cast menus in all my supported apps?

Re: Chromecast shows up twice in cast menus?

Jeran — Fri, 28 Apr 2023 16:08:11 GMT

Hey there RPH,

For this issue, we can try a few steps. First, go ahead and make sure that your Google Home app is up-to-date. Then, go ahead and clear out the cached app data on the Google Home app. Finally, if the problem persists, remove the Chromecast from Google Home and re-add it back.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast shows up twice in cast menus?

RPH — Fri, 28 Apr 2023 18:03:20 GMT

Hi, I tried the suggested actions including factory resetting the Chromecast and the issue still persists.

Re: Chromecast shows up twice in cast menus?

Juni — Tue, 18 Jul 2023 15:18:15 GMT

Hi RPH,

Thanks for trying that, and sorry for the delay. You can create a new home structure and set up your Chromecast there. Observe if this will make a difference.

I look forward to your response.

Regards,

Juni

Re: Chromecast shows up twice in cast menus?

Juni — Fri, 21 Jul 2023 21:08:40 GMT

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

Re: Chromecast shows up twice in cast menus?

Juni — Sat, 22 Jul 2023 21:21:52 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni