topic Re: Nest YouTube doesn't show menus. in Streaming

Nest YouTube doesn't show menus.

Cbmusic — Sun, 07 May 2023 22:35:11 GMT

Anytime asking to cast a YouTube video it will give options, but those options are no longer displayed on the screen.

It's been over a year of this.

What in the world is problem and how can a billion dollar company not push an update. I want answers, not another run around. This is ridiculous, and Alexa is about to get a new customer if you can't figure this basic function THAT USED TO WORK out.

Re: Nest YouTube doesn't show menus.

Cakdgaf — Mon, 08 May 2023 04:46:01 GMT

They won't be fixing this. Game over

Re: Nest YouTube doesn't show menus.

Juni — Tue, 18 Jul 2023 14:41:19 GMT

Hi folks,

Cbmusic and Cakdgaf, thanks for reaching out, and sorry for the delay. A few questions: what Chromecast device are we working on? When did the issue start? Is this only happening with the YouTube app or across all apps? What steps have you taken so far? Please reboot your Chromecast. Resetting it might also help.

Regards,

Juni

Re: Nest YouTube doesn't show menus.

Juni — Fri, 21 Jul 2023 21:12:39 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Nest YouTube doesn't show menus.

Juni — Sat, 22 Jul 2023 21:22:44 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni