topic Unable to Reconnect Chromecast in Streaming

Unable to Reconnect Chromecast

KPBAD — Sat, 13 Nov 2021 05:32:27 GMT

Hello! Last night I was in the middle of an awesome movie and all of sudden my screen went blank and the No Signal message popped up. I looked to see if my chrome cast was still connected and it was. It was also still showing up as a connected device on my google home app. I tried moving the chromecast to another HDMI outlet (I have 4 outlets in my smart TV) and it still would not show up on my TV. I tried restarting my wifi (which I’m sure wasn’t the issue) and got nowhere. I also tried unplugging the chromecast and plugging it back in the tv…. Still nothing. So I decided to factory reset. Now, the chromecast is blinking with a white light, it’s no longer connected to my google home app, I tried reconnecting it and it’s not finding the device, and my TV still is saying No Signal! I’m so lost! Can anyone help? Thanks!

Re: Unable to Reconnect Chromecast

djtetei — Sat, 13 Nov 2021 07:46:28 GMT

Did you hard reset the Chromecast device using the button on the back?

Re: Unable to Reconnect Chromecast

KPBAD — Mon, 15 Nov 2021 16:31:08 GMT

@djtetei yes I did! I did all of the troubleshooting stuff and it’s still showing no signal. I have another Chromecast. I plugged it into the TV and it’s not working either but it’s working on my other TV. So I think it’s the TV. Time for an upgrade I guess.

Re: Unable to Reconnect Chromecast

djtetei — Mon, 15 Nov 2021 16:37:53 GMT

Have you tried the Chromecast device in question on the other TV?

I trust that you are using the original power supply.

Re: Unable to Reconnect Chromecast

Jeran — Mon, 22 Nov 2021 22:18:50 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Unable to Reconnect Chromecast

KPBAD — Tue, 23 Nov 2021 02:37:19 GMT

I did not try the chromecast in the other TV. I will try that

Re: Unable to Reconnect Chromecast

Jeran — Mon, 29 Nov 2021 18:14:41 GMT

Hey KPBAD,

Were you able to give that Chromecast a try on another TV?

Best regards,

Jeran

Re: Unable to Reconnect Chromecast

Jeran — Tue, 30 Nov 2021 18:21:04 GMT

Hey there!

We haven't heard back from KPBAD, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran