topic Re: Chromecast remote in Streaming

Chromecast remote

Lucius — Tue, 25 Jul 2023 21:19:14 GMT

A battery leaked into my chromecast remote and now I can't access my GoogleTV (I have the HD model). How do I fix this? Like I would with water? I'm not even sure if it just reset the remote and now I need to pair it, or if it's just broken. I would very much appreciate any advice.

Re: Chromecast remote

Byteguy — Wed, 26 Jul 2023 16:33:25 GMT

Unfortunately, it is most likely damaged beyond repair and you will need to order a replacement from Google:

https://store.google.com/product/chromecast_google_tv_voice_remote?hl=en-US

For now, if you have a compatible Android device you can control your Chromecast using the Virtual Remote:

https://support.google.com/chromecast/answer/11221499

Do NOT do a reset on your Chromecast. The setup process requires you to have a working remote to finish. You'll be stuck until you get the replacement.

Re: Chromecast remote

Kimy — Mon, 31 Jul 2023 03:46:22 GMT

Hi folks,

Thanks for your help here, @Byteguy.

@Lucius, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

Re: Chromecast remote

Kimy — Thu, 03 Aug 2023 03:50:22 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy