topic Re: No Chromecast on/off status displayed in Home App ? in Streaming

No Chromecast on/off status displayed in Home App ?

hpb — Sat, 22 Jul 2023 08:32:31 GMT

Hello,
I have

1 x Chromecast Google TV HD (new!)
in the "Schlafzimmer" on the TV, named "StreamSZ"

1 x Chromecast Google TV 4K (build 2018)
in the "Wohnzimmer" on the TV, named "StreamWZ"

Why do I see the On/Off status for StreamWZ in the Home app, but not for StreamSZ, instead a ">" ???

I can switch StreamWZ on/off via Home app, but not StreamSZ?

Have already checked all settings for differences, reinstalled, etc. I see no reason...

See Screenshot:

Re: No Chromecast on/off status displayed in Home App ?

Juni — Thu, 27 Jul 2023 21:35:27 GMT

Hi hpb,

Thanks for reaching out. I’m sorry for the trouble this has caused you, let me help you out. What phone are you using (Android or iOS)? When did it begin? Were there any recent changes made before it started? If possible, could you try to use another phone and observe if it makes a difference.

Regards,

Juni

Re: No Chromecast on/off status displayed in Home App ?

Dan_A — Mon, 31 Jul 2023 17:51:12 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

Re: No Chromecast on/off status displayed in Home App ?

Dan_A — Tue, 01 Aug 2023 18:14:16 GMT

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan