topic Re: Google chromecast 4k in Streaming

Google chromecast 4k

Thms85 — Tue, 09 Nov 2021 04:28:31 GMT

Ive done the step to acces developer mode on new chromecast 4k .. but it wont open it .. any idea why

Re: Google chromecast 4k

djtetei — Tue, 09 Nov 2021 08:39:04 GMT

When you activate developer mode there isn't any menu that will open.

The developer options will simply appear listed under the settings menu.

Re: Google chromecast 4k

Thms85 — Tue, 09 Nov 2021 11:09:31 GMT

I understand that but noting pops up letting me me know that i am in developer mode .. it wont let me toggle on app from unknown sources ON

Re: Google chromecast 4k

djtetei — Tue, 09 Nov 2021 11:14:53 GMT

Unplug the Chromecast device from the mains power grid for about 5 minutes, then power it back on.

Re: Google chromecast 4k

Thms85 — Tue, 09 Nov 2021 18:25:39 GMT

Still nothing .. Ive factory reset twice .. unplugged for 10 min then plug back in .. still nothing

Re: Google chromecast 4k

djtetei — Tue, 09 Nov 2021 18:44:57 GMT

To enable "install apps from unknown sources" you don't need developer mode enabled.

Furthermore, "install apps from unknown sources" is in the applications menu, not in the developer options menu.

Just to be shure: when you tap on "Android TV OS Build" do you get a message that you are already a developer? If not, tap on it 7 times.

Lastly, recently, some system applications were updated. Do you have all applications up to date?

Re: Google chromecast 4k

Thms85 — Wed, 10 Nov 2021 03:19:58 GMT

Still nothing on developer mode.
install unknown apps is greyed out .. it wont even let me access toggle .. it this a patch on the new version

Re: Google chromecast 4k

Thms85 — Wed, 10 Nov 2021 03:42:56 GMT

Also android build is

Qts1.210311.017.A2.7686849

Re: Google chromecast 4k

djtetei — Wed, 10 Nov 2021 05:36:35 GMT

Are you shure that developer mode is active? If it is active, under the settings menu you should be able to see developer options menu listed.

Re: Google chromecast 4k

Thms85 — Wed, 10 Nov 2021 11:09:56 GMT

It wont activate. I know once u click it a few time it will say developer mode ..

Re: Google chromecast 4k

djtetei — Wed, 10 Nov 2021 11:18:45 GMT

7 times

Re: Google chromecast 4k

Thms85 — Wed, 10 Nov 2021 17:37:16 GMT

Yes 7time .. still nothing I reformatted device 3 times still nothing

Re: Google chromecast 4k

joelk — Sun, 14 Nov 2021 01:34:10 GMT

I am having the same issue. I just bought a chromecast with google tv yesterday and tried hitting Android TV OS build 7 times, nothing. Restarted the device, tried again, nothing. There is no prompt saying "you are x steps from being a developer" or anything of the sort. Tried unplugging and replugging it in, did all the steps again, nothing. Then I factory reset it and had the same results.

I thought it might have to do with the current firmware build so I exchanged it today for another unit. Same issues. Any fixes yet?

Re: Google chromecast 4k

djtetei — Sun, 14 Nov 2021 06:36:38 GMT

Have you tried to contact Google support team via message board?

My device runs on the latest software update and the developer mode works.

Re: Google chromecast 4k

coolifthisworks — Sun, 14 Nov 2021 17:11:14 GMT

Same issue here. Bought a Chromecast with Google tv yesterday. When trying to enable Developer Mode, nothing happens. As others have done, when going to Settings > System > About and then clicking on "Android TV OS build" (7 times, 10 times, 20, or some other arbitrary number) repeatedly, nothing happens.

I've restarted, factory defaulted, whispered sweet nothings towards the device, and called it a good boy a dozen times. Nothing has worked. I am also on the previously mentioned Android TV OS build number (QTS1.210311.017.A2.7686849).

Any idea what is going on or what a resolution to this issue might be?

Re: Google chromecast 4k

coolifthisworks — Sun, 14 Nov 2021 17:13:58 GMT

Hey joelk,

Just to clarify, when you exchanged it, did the new device come with a different Android TV OS build number or was it the same?

Re: Google chromecast 4k

joelk — Sun, 14 Nov 2021 20:13:09 GMT

Hi, unfortunately I forgot to write down the build number of the first unit. The build number on my current unit is QTS1.210331.017.A2.7686849.

I spent a few hours on the phone with Google chromecast support last night and they said this issue is a first for them. The problem is being escalated to the senior support team, I will be sure to provide an update if/when it is resolved for anyone else experiencing the same issue.

Re: Google chromecast 4k

rslover — Wed, 17 Nov 2021 19:00:17 GMT

I'm having the exact same issue and I've done everything recommended in this thread. I also did a return and the new one is doing the same thing. I did note that the builds were the same on both devices. In fact, I did a bunch of searching for this issue and couldn't find anything until I searched for qts1.210311.017.A2.7686849. There must be some sort of issue with this build because this is 3 confirmed devices not allowing developer mode all on qts1.210311.017.A2.7686849. @djtetei can you provide what build your device is currently at and confirm whether the release is newer or older than qts1.210311.017.A2.7686849?

Re: Google chromecast 4k

djtetei — Wed, 17 Nov 2021 19:16:19 GMT

My device Android TV OS build is: QTS1.210311.008.7350836

Chromecast with Google TV
Build Number: 210311.008 7350836
Security Update: June 8, 2021
Published: June 10, 2021

This software update includes:

Support for Stadia
Additional improvements to Bluetooth latency, allowing for better performance for both Bluetooth speakers and headphones.
Updates and bug fixes to help maintain advanced video settings after device reboots rather than reverting back to factory settings.
Updates and improvements to HDMI-CEC issues to improve video quality and reliability.
Additional bug fixes and performance improvements.

Re: Google chromecast 4k

joelk — Wed, 17 Nov 2021 19:35:45 GMT

Unfortunately I didn't write down the build number of the initial unit, but my current unit is QTS1.210311.017.A2.7686849