topic Assistant doesn't recognize chromecast built-in in Streaming

Assistant doesn't recognize chromecast built-in

TimStan — Sun, 14 Nov 2021 13:52:58 GMT

We have 2 tvs with built in chromecast. Google home automatically recognized them, but i can't move it into a room, and google assistant doesnt find it when asking to play youtube, spotify etc.

Re: Assistant doesn't recognize chromecast built-in

Jeran — Thu, 16 Dec 2021 22:06:46 GMT

Hey there TimStan,

I am sorry about the late response, thank you for patience on this! Were you able to fix that Assistant issue? If not, I'd be happy to help out, as I know troubleshooting Assistant issues by yourself can be difficult. Let me just ask you some questions about what's happening:

When did this issue start happening?
What version of the Google Home app are you using?
Is your TV's firmware up-to-date?
What model of TVs are you using?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Assistant doesn't recognize chromecast built-in

Jeran — Mon, 20 Dec 2021 21:55:04 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Assistant doesn't recognize chromecast built-in

Jeran — Tue, 21 Dec 2021 22:03:23 GMT

Hey there!

We haven't heard back from TimStan, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran