topic Re: Google TV crashes in Streaming

Google TV crashes

Philippe_ — Wed, 02 Aug 2023 17:11:16 GMT

I have not gotten any further response to this thread : https://www.googlenestcommunity.com/t5/Chromecast/Google-TV-quot-crashes-quot/

I filled in the form but have not gotten any mails, not in my spam folder neither.

Re: Google TV crashes

Kimy — Mon, 07 Aug 2023 01:38:27 GMT

Hi Philippe_,

Thanks for posting here in the Google Nest Community. I remember our interaction from that thread, and the form that you filled out has been submitted to our support team. I’ll follow up with them about it.

Regards,

Kimy

Re: Google TV crashes

Philippe_ — Tue, 15 Aug 2023 09:03:30 GMT

Hi,

Still no response from their side, could you look into that please?

Regards,

Philippe.

Re: Google TV crashes

Kimy — Wed, 16 Aug 2023 01:23:08 GMT

Hi there,

I’m sorry for the delay. I followed up with the support team. Hopefully, they will reach out to you sooner. Let us know if you still have any questions.

Thanks,

Kimy

Re: Google TV crashes

Alex_S — Sat, 19 Aug 2023 13:41:35 GMT

Hey Philippe_,

I see that one of our senior specialists has already assisted you via email. Kindly continue the interaction there so we can get to a resolution. Should you have other questions or concerns about Google Chromecast, you know where to find us. We'll be more than happy to assist you.

Best,
Alex