topic Re: Google chromecast now wifi connection in Streaming

Google chromecast now wifi connection

Bran76 — Wed, 16 Aug 2023 20:13:23 GMT

Hi there, i just bought GC 3rd gen.

when plugged into my tv it requested to get connected to the wifi. All went well and the device downloaded and installed latest update.
since then the device cannot connect to my network. Other devices as TV, my phones, even Firefox tv dongle are connected to the wifi and internet speed is good.
i tried to connect to my mobile hotspot but unsuccessfully.

i tried to factory reset and downloaded google home to my iphone but cannot access wifi. It says wrong password but the password is definitely good. I even copied the password in the ios wifi settings and pasted it in googlehome but i get message wrong password. Any idea what is going on?

Re: Google chromecast now wifi connection

Kimy — Mon, 21 Aug 2023 21:09:35 GMT

Hi Bran76,

Thanks for posting and for being a step ahead of us. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

Cheers,

Kimy

Re: Google chromecast now wifi connection

Kimy — Wed, 23 Aug 2023 23:58:08 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy