topic Re: New router installed and cannot connect chrome cast to tv in Streaming

New router installed and cannot connect chrome cast to tv

gm2 — Mon, 15 Nov 2021 02:19:31 GMT

Re: New router installed and cannot connect chrome cast to tv

tonify — Mon, 15 Nov 2021 10:57:10 GMT

Hi, have you tried to factory reset the Chromecast and reconfigure the device with the Google Home app?

Follow these instructions to perform a factory reset: https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=

Re: New router installed and cannot connect chrome cast to tv

GothamNY — Mon, 15 Nov 2021 17:59:54 GMT

Hi @gm2 you should be able to open the settings on the CCwGTV and choose network. Under network & internet, you should see a list of your networks on the right. Choose your new network on the right side of the screen and enter the password and you should be all set. This will avoid the unnecessary step of factory resetting which can be tedious.

Re: New router installed and cannot connect chrome cast to tv

Jeran — Mon, 22 Nov 2021 18:02:12 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: New router installed and cannot connect chrome cast to tv

Jeran — Tue, 23 Nov 2021 18:07:00 GMT

Hey there!

We haven't heard back from gm2, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, tonify and GothamNY!

Best regards,
Jeran