topic Re: Chromecast Remote select button unresponsive/ not working in Streaming

Chromecast Remote select button unresponsive/ not working

George6120 — Fri, 25 Aug 2023 23:14:10 GMT

Hello

Over the last few months the select button on my Chromecast Remote has started to not work. Sometimes I have to press really hard, several times or even hold it just for it to register once. But most of the time it doesn't work at all.

Every other button works perfectly and as it is the select button that isn't working it can get very frustrating as the entire Chromecast becomes un-useable.

I've tried several different options I've found including but not limited to factory resetting the Remote, resetting the Chromecast, removing and replacing the batteries etc

As its only 1 button that's not working it seems like more of a hardware issue not a connectivity one.

Any help would be appreciated as I just want it to work.

Re: Chromecast Remote select button unresponsive/ not working

thedriver — Sat, 26 Aug 2023 02:15:04 GMT

That's obviously a hardware issue. You'll need to buy a new remote , or get it replaced under warranty if that's an option. And pair the new remote with your Chromecast.

Re: Chromecast Remote select button unresponsive/ not working

Alex_S — Tue, 29 Aug 2023 13:13:29 GMT

Hi there,

We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let me know once you're done.

We appreciate your input, thedriver.

Regards,
Alex

Re: Chromecast Remote select button unresponsive/ not working

Alex_S — Thu, 31 Aug 2023 13:45:33 GMT

Hey George6120,

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Best,
Alex