https://www.googlenestcommunity.com/t5/Streaming/Chromcast-Ap-error/m-p/478185#M47362 <P>Hi, i have chromecast 2 gen and i have problem with the&nbsp; set up.</P><P>my samsung phone finds the cromecast connects and at the end there is a message saying chromecast successfully set up but your not on the same network please turn off ap isolation .</P><P>Ap isolation is off , 5ghz and 2.4 ghz are with different name but still home app cannot see the device .</P><P>i tried resetting and tried to setup with hot spot from another phone both devices connected and chromecast works fine .&nbsp;</P><P>i&nbsp; contacted the provider we made sure everything that is suggested to be set up properly in the router settings but still i cannot&nbsp; connect to the device from the phone or from laptop .</P><P>chromecast is up background picture changing temperature and hour is showing .</P><P>any other options or what to do?</P> Thu, 07 Sep 2023 17:51:53 GMT riychialex 2023-09-07T17:51:53Z https://www.googlenestcommunity.com/t5/Streaming/Chromcast-Ap-error/m-p/478185#M47362 <P>Hi, i have chromecast 2 gen and i have problem with the&nbsp; set up.</P><P>my samsung phone finds the cromecast connects and at the end there is a message saying chromecast successfully set up but your not on the same network please turn off ap isolation .</P><P>Ap isolation is off , 5ghz and 2.4 ghz are with different name but still home app cannot see the device .</P><P>i tried resetting and tried to setup with hot spot from another phone both devices connected and chromecast works fine .&nbsp;</P><P>i&nbsp; contacted the provider we made sure everything that is suggested to be set up properly in the router settings but still i cannot&nbsp; connect to the device from the phone or from laptop .</P><P>chromecast is up background picture changing temperature and hour is showing .</P><P>any other options or what to do?</P> Thu, 07 Sep 2023 17:51:53 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromcast-Ap-error/m-p/478185#M47362 riychialex 2023-09-07T17:51:53Z https://www.googlenestcommunity.com/t5/Streaming/Chromcast-Ap-error/m-p/478863#M47421 <P>It sounds like you've already tried some good steps. There are some other steps you can try:</P> <P><STRONG><A href="https://www.googlenestcommunity.com/t5/Chromecast/Need-help-with-setup-Troubleshoot-common-Chromecast-problems/m-p/397523/thread-id/40280" target="_blank">Need help with setup? Troubleshoot common Chromeca… - Google Nest Community</A></STRONG></P> <P>What brand and model of router do you have? Who is your internet service provider?</P> Sat, 09 Sep 2023 13:40:18 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromcast-Ap-error/m-p/478863#M47421 David_K 2023-09-09T13:40:18Z