topic Re: Audio in youtube app mutted/disapear in Streaming

Audio in youtube app mutted/disapear

Freakno — Sat, 09 Sep 2023 08:13:55 GMT

When playing a video on the YouTube app in chromecast after a random time the video and adds lose all audio (between videos and never in the middle of something playing) , if I exit the app and enter another like netflix or crunchyroll the audio works fine and never have that problem with another media app, only on YouTube, for getting it working again I need to keep force-closing the app or stop using it, I get to do some thing in my house and getting back later to find its fixed itself

Re: Audio in youtube app mutted/disapear

Alex_S — Wed, 13 Sep 2023 12:55:08 GMT

Hi Freakno,

That’s odd! When did you first notice this behavior? Try doing the steps below:

Unplug Chromecast with Google TV (4K) device from the power and HDMI port on your TV. Keep it unplugged.
Unplug your TV from the power outlet for 10 mins > Plug back in > Plug Chromecast with Google TV (4K) device back.
From the Google TV home screen, select Settings > System > About > System update. If an update is available, follow the on-screen instructions to install it.

Regards,
Alex