google tv remote has a constant white light

pankajBhardwaj — Mon, 11 Sep 2023 06:59:13 GMT

google tv remote has constant white light on.

I am not able to use the remote. It's been like this from the morning today.

Product: Chromecast with google TV (4K) with White remote

TV : Samsung 40 Inch

It was working fine till today, but suddenly white light on the remote appears and keeps ON.

What is happening

Re: google tv remote has a constant white light

Kimy — Thu, 14 Sep 2023 01:56:19 GMT

Hi pankajBhardwaj,

Thanks for posting here in the Google Nest Community. Kindly try this workaround and let me know how it goes:

Remove the batteries and give it a 2 to 3 minute rest.
While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
Test it and observe.
If it persists, you can factory reset the remote and pair it again.

Thanks,

Kimy