topic Re: Need to disable Dolby Vision to get HDR playback in Youtube App in Streaming

Need to disable Dolby Vision to get HDR playback in Youtube App

brucent — Thu, 24 Aug 2023 20:03:13 GMT

When playing Youtube videos on my CCwGTV4k that support HDR (including Dolby Vision) I do not get any form of HDR unless I disable Dolby Vision by selecting HDR in the Display Format Preference setting. When Dolby Vision is selected there, various HDR codecs appear are listed as Protected in the Stats for Nerds information--not sure if that is relevant. This behavior is also seen in the Prime Video app while Max and Disney do not have the problem. Its annoying to have to change this setting depending on which app I'm using.

Stats for Nerd:
Video ID/SCPN efzufoWqWQ4 / FYPW 4JDV OYEP
Viewport/Frames 1920x1080*2.00/0 dropped of 514
Current/Optimal Res 3840x2160@24/3840x2160@24
Volume/Normalized 100%/100% (content loudness -4.8dB) vp09.02.51.10.01.09.16.09.00 (562) / ec-3 (329)
Codecs Color smpte2084 (PQ) / bt2020
Protected IT/WVA/hd2160/UHD1HDR,HDHDR,SDHDR,AUDIO/UKS./NaN/KR
Connection Speed 71254 Kbps
Network Activity 1830 KB
Buffer Health15.14 s
Mystery Text vd:o, s:8 t:115.25 b:100.100-130.129
pl_i:95 vir:108 or_p:266 orfb:375 pbs:3300
Date Thu Aug 24 2023 12:49:52 GMT-0700 (America/Los_Angeles)

Re: Need to disable Dolby Vision to get HDR playback in Youtube App

Kimy — Tue, 19 Sep 2023 22:28:51 GMT

Hi brucent,

Thanks for posting here in the Google Nest Community.

Sorry for the late reply. Kindly check if you already received the late August to early September update. It includes patch fixes for most of the recognized bugs. If not, try to do a full clean-up by performing a factory reset and setting it up from scratch. Also ensure that the TV settings are set properly. Let us know how it goes.

Thanks,

Kimy

Re: Need to disable Dolby Vision to get HDR playback in Youtube App

brucent — Tue, 19 Sep 2023 22:53:24 GMT

Indeed, I noticed that recently that Dolby Vision was working for the services where it had not been.

Thanks for the reply.

Re: Need to disable Dolby Vision to get HDR playback in Youtube App

Kimy — Wed, 20 Sep 2023 00:56:16 GMT

Hello brucent,

Awesome! Thanks for keeping us in the loop. I’m glad that this has been sorted out. Feel free to create a new thread if you have questions or concerns in the future.

Cheers,

Kimy