topic Re: Chrome will not connect to Chromecast from Surfacebook in Streaming

Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Sun, 07 Nov 2021 11:25:52 GMT

I have not been able to cast Chrome from my Surfacebook.

I am able to cast Chrome from my work MacBook, my Galaxy Tablet, and my Android.

It says that my version of Chrome on my Surfacebook is up to date (Version 95.0.4638.69 (Official Build) (64-bit)).

Please help!

Re: Chrome will not connect to Chromecast from Surfacebook

djtetei — Sun, 07 Nov 2021 16:46:26 GMT

You need the Chromecast or Google Cast extension installed on Chrome.

Re: Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Sun, 07 Nov 2021 16:57:47 GMT

I did that and it still won't work. When I click on the icon, it says "No devices found."

Re: Chrome will not connect to Chromecast from Surfacebook

djtetei — Sun, 07 Nov 2021 17:35:00 GMT

Are your Chromecast and Surfacebook connected to the same WiFi network?

Check your WiFi router settings and disable AP isolation.

Re: Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Sun, 07 Nov 2021 21:00:43 GMT

They are on the same wifi network. How do I disable AP isolation?

Re: Chrome will not connect to Chromecast from Surfacebook

djtetei — Sun, 07 Nov 2021 21:04:59 GMT

In order to disable AP isolation you have to acces your WiFi router settings interface.

Re: Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Tue, 09 Nov 2021 23:55:51 GMT

I am the least tech-savy human. How do I go about accessing the router settings?

Re: Chrome will not connect to Chromecast from Surfacebook

djtetei — Wed, 10 Nov 2021 10:32:06 GMT

Depending on your vrouter model, you can access the router settings through a manufacturer provided application on your phone or via the web browser.

Study you router's user manual.

Can you provide more information about your router model?

Re: Chrome will not connect to Chromecast from Surfacebook

Jeran — Mon, 15 Nov 2021 19:01:32 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Mon, 15 Nov 2021 22:26:05 GMT

I have a router supplied by Comcast.

Re: Chrome will not connect to Chromecast from Surfacebook

SmolKitty — Mon, 15 Nov 2021 23:23:05 GMT

The issue is still not resolved.

Re: Chrome will not connect to Chromecast from Surfacebook

Jeran — Tue, 16 Nov 2021 17:12:02 GMT

No problem!

For now, I would check out this article called Learn more: No devices found. Go ahead and follow the troubleshooting steps listed in that article, then if you get stuck on a step, or you run into any issues, let use know.

Best regards,

Jeran

Re: Chrome will not connect to Chromecast from Surfacebook

Jeran — Mon, 22 Nov 2021 19:05:30 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chrome will not connect to Chromecast from Surfacebook

Jeran — Tue, 23 Nov 2021 19:52:18 GMT

Hey there!

We haven't heard back from SmolKitty, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran