topic Re: Chromecast 4 HD, IPTV problem with image smoothness in Streaming

Chromecast 4 HD, IPTV problem with image smoothness

DariuszG — Wed, 11 Oct 2023 01:10:15 GMT

Hello,

I have a problem with watching IPTV on Tivi mate and other IPTV apps, the image does not work smoothly, it freezes. There's no problem with other apps like netflix, disney, youtube, only with IPTV apps. All started after last updates , before wasn't a problem.

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Sun, 15 Oct 2023 23:47:04 GMT

Hi DariuszG,

Thanks for posting here in the Google Nest Community. It seems that your Chromecast device is working as intended since the issue is isolated to this app only. Try to troubleshoot the app by clearing the cache and/or reinstalling the app if needed. If it persists, it could be network-related. You can isolate it by disconnecting it from your Wi-Fi and connecting it to another network. You can use your phone’s mobile hotspot if there’s no other network available. Observe it and let us know how it goes.

Thanks,

Kimy

Re: Chromecast 4 HD, IPTV problem with image smoothness

TomLaw1967 — Fri, 20 Oct 2023 12:16:06 GMT

DariuszG: niestety ta wersja tak ma. Na kanałach FHD obraz przez chwilę jest ok a po chwili już zacina/przymraża. Dzwięk leci poprawnie. Coś tam chyba z firmware pop...li. Niestety temat na ten moment nie do rozwiązania - chyba dopiero w nowym firmware, tylko nie wiadomo kiedy.

Re: Chromecast 4 HD, IPTV problem with image smoothness

DariuszG — Fri, 20 Oct 2023 12:30:01 GMT

I to jest prawda , bo przed update wczesniejszym tak nie było, pobrałem niedawno wersje testową update i nadal jest to samo, pozostaje chyba zmienic urzadzenie

Re: Chromecast 4 HD, IPTV problem with image smoothness

DariuszG — Fri, 20 Oct 2023 12:32:17 GMT

Hello , I've did all the steps and still have a problem with iptv smoothness, I've think its all with firmware problem.

Re: Chromecast 4 HD, IPTV problem with image smoothness

TomLaw1967 — Fri, 20 Oct 2023 12:58:17 GMT

ooo... a jak udało Ci się pobrać wersję testową?

Ja dochodzę do tego że trzeba sprzedać/wydać to urządzenie. Niestety Google chyba nie widzi tego problemu, a może to celowe działanie aby utrudnić oglądanie IPTV.

Re: Chromecast 4 HD, IPTV problem with image smoothness

DariuszG — Fri, 20 Oct 2023 13:01:44 GMT

Musisz na telefonie w google home w ustawieniach przystapic do testowania wczesnej wersji publicznej i pozniej normalnie na chromecast włączyć aktualizacje

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Tue, 24 Oct 2023 18:16:18 GMT

Hi folks,

Thanks for posting. There’s an ongoing update that will be rolled out in the coming days. It includes patch fixes for most of the recognized bugs. Although this may not be a recognized bug, hopefully the update helps. You may need to give it a few more days since the estimated completion time of the updates is until the end of October. Once you have the update available, make sure to install it. If it's not available yet, give it a few more days. Let us know if you have other concerns.

Regards,

Kimy

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kolmodor — Fri, 27 Oct 2023 13:05:52 GMT

Żeby ekran się nie zacinał trzeba włączyć tunelowanie w tivimate lub ott mam ten sam problem że ekran po chwili zaczyna klatkować.

Proszę to naprawić bo na mibox działa bez problemu.

Re: Chromecast 4 HD, IPTV problem with image smoothness

TomLaw1967 — Fri, 27 Oct 2023 15:49:41 GMT

Nie zacina na żadnym innym android boxie...tylko na Google Chromecast 4. Z tego co słyszałem to głównie objawia się na wersji Google Chromecast HD a na wersji 4K jakby nie.

Mówisz...opcja tunelowania pomaga? Sprawdzę gdzie taką funkcję się włącza w ott.

Pozdrawiam

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Mon, 30 Oct 2023 01:54:23 GMT

Hi there,

Thanks for joining here. Let’s give it a few more days since we are just a couple of days away before the update rollout is completed. Even if it’s not recognized as one of the bugs, chances are the improvement might help in resolving these issues. We look forward to your responses.

Cheers,

Kimy

Re: Chromecast 4 HD, IPTV problem with image smoothness

TomLaw1967 — Mon, 30 Oct 2023 06:38:33 GMT

#Kolmodor: tunelowanie w Ott/Tivimate? Mówisz o VPN?

Re: Chromecast 4 HD, IPTV problem with image smoothness

DariuszG — Mon, 30 Oct 2023 07:01:31 GMT

Nie chodzi tu o VPN a o opcje dostepna w platnej wersji tivimate , tunelowanie.

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Tue, 31 Oct 2023 00:09:14 GMT

Hey folks,

Thanks for the details. We appreciate you being active here and sharing this relevant information.

Cheers,

Kimy

Re: Chromecast 4 HD, IPTV problem with image smoothness

djpimpek — Sat, 04 Nov 2023 19:00:52 GMT

i have the same problem, after few seconds image stutters. Same on VLC, or any streaming app. Problem only on Chromecast 4 HD

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Sun, 05 Nov 2023 22:33:25 GMT

Hi djpimpek,

Thanks for posting here. I’m assuming that you’re using a Chromecast with Google TV, just like everyone else here in this thread. You mentioned that this stutter happens on any streaming app (Netflix, Disney+, YouTube TV, etc.), which is different from what others experience. If you already tried a factory reset and it persists, try to isolate the possibility of a network issue by disconnecting your Chromecast device from your Wi-Fi and connecting it to your phone’s mobile hotspot to observe. Test each of the apps and let us know how it goes.

Thanks,

Kimy

Re: Chromecast 4 HD, IPTV problem with image smoothness

djpimpek — Mon, 06 Nov 2023 15:24:14 GMT

Its not NETFLIX or Disney. Only live streamings.

Re: Chromecast 4 HD, IPTV problem with image smoothness

Kimy — Mon, 06 Nov 2023 20:40:22 GMT

Hello djpimpek,

Thanks for the reply. This means only apps that have live channels are affected. Kindly proceed with the steps that I suggested above (factory reset and mobile hotspot). Let us know the result.

Regards,

Kimy