topic Chromecast bluetooth crashes other device in Streaming

Chromecast bluetooth crashes other device

benkrejci — Sun, 05 Nov 2023 18:44:02 GMT

On pairing to a bluetooth audio receiver (1Mii B06) the receiver crashes and power cycles several times, eventually resulting in "couldn't pair" on the Chromecast.

This issue is documented in this closed thread as well as with different receiving devices in this Reddit thread.

As with other reporters, I have factory reset both the Chromecast and receiving devices, and verified that the receiver pairs fine with other devices (including other Google products such as Google nest mini).

I don't know if the Chromecast is doing something that is out of spec for a Bluetooth protocol, but it is widespread enough to affect multiple devices. This will probably be difficult to debug, but would be nice to have fixed. Thanks.

Re: Chromecast bluetooth crashes other device

Kimy — Wed, 08 Nov 2023 22:57:30 GMT

Hi benkrejci,

Thanks for posting and for being a step ahead of us. I’m sorry for the trouble, and this is not the experience that we wanted you to have. Since this is still happening, we'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

Regards,

Kimy

Re: Chromecast bluetooth crashes other device

Kimy — Sun, 12 Nov 2023 22:43:17 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Best,

Kimy