topic Chrome cast drop out in Streaming

Chrome cast drop out

eaw62 — Wed, 15 Nov 2023 02:25:35 GMT

My chrome cast drops out after about 2 hours

when I try to reconnect it is not available for about 5 minutes.

when I do reconnect it then drops out about every 15 minutes.

if I disconnect it and wait about an hour it will reconnect again and be ok for about 2 hours then it follows the same pattern.

I have had it about a year and have had no problems and nothing in my set up has changed.

thanks, any ideas

Re: Chrome cast drop out

Kimy — Thu, 01 Feb 2024 00:04:57 GMT

Hi eaw62,

Thanks for posting here in the Google Nest Community. We’re sorry for the delay in response. You can try to do a full clean-up by performing a factory reset, then setting it up from scratch. If it persists, try to isolate a possible network issue by setting it up this time on another smartphone’s mobile hotspot.

Let us know how it goes.

Thanks,

Kimy