topic Re: Could not communicate with your Googlecast in Streaming

Could not communicate with your Googlecast

Patterson — Mon, 25 Oct 2021 17:04:47 GMT

I am trying to connect Google chromecast to my new Internet provider . I keep getting the message 'could not communicate with your chrome cast '

Re: Could not communicate with your Googlecast

Jeran — Thu, 11 Nov 2021 18:46:05 GMT

Hey there,

I'm sorry about the late response, thank you for being patient! Were you able to fix that internet issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

Have you already factory reset the Chromecast?
Have you tried forgetting the old network first?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Could not communicate with your Googlecast

Jeran — Thu, 18 Nov 2021 17:06:05 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Could not communicate with your Googlecast

Eric_B — Fri, 19 Nov 2021 18:11:33 GMT

Hey Patterson,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric