https://www.googlenestcommunity.com/t5/Streaming/Setup-chrome-cast-NC2-6A5/m-p/568208#M50010 <P>Try these steps:</P> <P><STRONG><A href="https://support.google.com/chromecast/answer/6254654" target="_blank">How to factory reset your Chromecast - Chromecast Help</A></STRONG></P> <P>Happy holidays!</P> Mon, 25 Dec 2023 12:01:21 GMT David_K 2023-12-25T12:01:21Z https://www.googlenestcommunity.com/t5/Streaming/Setup-chrome-cast-NC2-6A5/m-p/568144#M50007 <P>Hi community. Trying to setup existing Chrome cast with a new router, existing cast unit and existing TV. When nearly finished with connecting I getvthe message:&nbsp; "this device was previously setup by a different user, please factory reset the device"</P><P>Not sure if this unit is 3rd generation?&nbsp;</P><P>I guess they&nbsp; mean the chromecast unit? How do you reset that thing?</P><P>Who will know this?</P><P>Thanks.</P><P>Frank.&nbsp;</P> Mon, 25 Dec 2023 02:43:42 GMT https://www.googlenestcommunity.com/t5/Streaming/Setup-chrome-cast-NC2-6A5/m-p/568144#M50007 Frank210 2023-12-25T02:43:42Z https://www.googlenestcommunity.com/t5/Streaming/Setup-chrome-cast-NC2-6A5/m-p/568208#M50010 <P>Try these steps:</P> <P><STRONG><A href="https://support.google.com/chromecast/answer/6254654" target="_blank">How to factory reset your Chromecast - Chromecast Help</A></STRONG></P> <P>Happy holidays!</P> Mon, 25 Dec 2023 12:01:21 GMT https://www.googlenestcommunity.com/t5/Streaming/Setup-chrome-cast-NC2-6A5/m-p/568208#M50010 David_K 2023-12-25T12:01:21Z