topic Re: chromecast remote in Streaming

chromecast remote

tonytone210 — Wed, 10 Jan 2024 16:55:29 GMT

I have tried multiple attempts to reset my remote, new batteries, hard resets and nothing. Once I put the new batteries in the remote it got extremely hot. I do not think that the remote works anymore. Any suggestions as to what to do. Can I just buy a replacement remote? Thanks for your help!

Re: chromecast remote

Byteguy — Wed, 10 Jan 2024 19:28:27 GMT

That does sound odd.

It sounds like you have done all the regular steps.

https://support.google.com/chromecast/answer/10070837

I would only suggest trying a totally different brand of batteries. I recently had trouble with a device that I tracked down to a defective box of batteries.

Yes, you can buy a replacement remote from https://store.google.com

You may also check to see if you can get a free replacement if you are still under warranty.

https://support.google.com/chromecast/answer/14076635

Re: chromecast remote

Byteguy — Thu, 11 Jan 2024 20:07:05 GMT

Besides the steps that you have already done, try resetting the remote:

https://support.google.com/chromecast/answer/10070837

I would only suggest trying a totally different brand of batteries. I recently had trouble with a device that I tracked down to a defective box of batteries.

Yes, you can buy a replacement remote from https://store.google.com

You may also check to see if you can get a free replacement if you are still under warranty.

https://support.google.com/chromecast/answer/14076635

And, you marked you had a 2nd Generation Chromecast device. That's not true. If you have a remote you have one of the "Chromecast with Google TV" models. That will be important to know if you try to get a warranty replacement.