topic Re: Unable to activate developer mode in Google Chromecast with Google TV in Streaming

Unable to activate developer mode in Google Chromecast with Google TV

octupus23 — Mon, 22 Nov 2021 19:57:27 GMT

I've tried clicking on Settings>System>About> Android TV OS build many many time to no results... doesn't do anything other than the light animation of the box getting clicked.

Build QTS1.210311.A2.7686849

Re: Unable to activate developer mode in Google Chromecast with Google TV

djtetei — Mon, 22 Nov 2021 20:50:44 GMT

Contact Google support via message board and ask for confirmation. Provide a serial number if necessary to confirm its authenticity.

Your software version is not listed under official software update history for Chromecast with Google TV.

It may be an early release of the software update due to roll out by the end of the year or it could be a fake product.

Just to be shure, inspect your Chromecast device and look for the letter "G" on its surface. If it's a "C" instead of a "G", that's not good.

Inspect the packaging and logo for the letter "G". If it's not embossed, it's not good.

Re: Unable to activate developer mode in Google Chromecast with Google TV

MarkH — Wed, 24 Nov 2021 05:09:43 GMT

I have the same problem. Just picked up my 3rd Google TV from Walmart and this is the first to have a problem.

QTS1.210311.017.A2.7686849

It was the last one they had so I will try again in the morning and if it doesn't, to Best Buy I go and this one goes back.

Re: Unable to activate developer mode in Google Chromecast with Google TV

Wenda — Thu, 25 Nov 2021 04:48:33 GMT

I have the same problem, Please share solution if there is one.

Re: Unable to activate developer mode in Google Chromecast with Google TV

octupus23 — Thu, 25 Nov 2021 04:50:49 GMT

Contacted Google support chat. They ended up asking me to send back to get a replacement unit

Re: Unable to activate developer mode in Google Chromecast with Google TV

Jeran — Mon, 29 Nov 2021 18:01:57 GMT

Hey there!

It looks like octupus23 was able to get this issue resolved, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran