topic Re: Connecting Smart TV to Google Nest in Streaming

Connecting Smart TV to Google Nest

LSimons — Fri, 29 Oct 2021 20:25:23 GMT

My Samsung Smart TV works fine with all of my Google minis, but it won't work with my Google Nest. The Google Nest always turns to YouTube instead of the tv.

Re: Connecting Smart TV to Google Nest

frances — Mon, 22 Nov 2021 22:56:07 GMT

Hello LSimons,

Thank you for reaching out. I would be more than happy to help look into this situation. Let's get this issue resolved so that you can watch your Smart TV smoothly. First, I have some quick questions.

Is this issue in regard to voice commands? How does your Samsung TV work fine with your Google Minis?
Is this a new issue? Did your Google Nest connect to your Smart TV before?
When this issue occurs, do you see or hear any error messages? If yes, what does it say?
What troubleshooting steps have you tried so far?

Thank you for your patience, I look forward to your response!

Re: Connecting Smart TV to Google Nest

frances — Mon, 29 Nov 2021 20:55:32 GMT

Hi there,

It's been a few days since we have heard from you. Just checking in, were you able to see my response above? I look forward to your reply back, we're here to help!

Re: Connecting Smart TV to Google Nest

LSimons — Mon, 29 Nov 2021 21:06:27 GMT

My biggest problem was that the Nest wanted to play something on YouTube instead. Then if I whispered to the mini to do it, it would send it to the Nest to handle on YouTube. Ugh! That was a bit frustrating. If the Nest was never involved, then the mini would do the tv commands. (I need to move the Nest a bit further away from the mini so that I can direct the command to one specific device.) The Nest always worked with the tv. One day it just started reverting to YouTube, but I'm pretty sure I've gotten it fixed now. I made some changes in my Home settings and now the Nest looks like it's finally gotten away from YouTube. Sometimes everything works pretty well on both the Nest and the mini. There are just some glitches that need to be worked out I guess. There is still a problem that if I tell the mini to turn the volume down to a certain number and then immediately tell it to change to Channel 7, it will turn the volume to 7. It refuses to go to Channel 7 in that case. It is stuck on volume only in that case. I don't know if the Nest is guilty of that too. I never tried. I guess Samsung and Google just don't play that nicely together yet. Thanks.

Re: Connecting Smart TV to Google Nest

GarrettDS — Thu, 02 Dec 2021 23:28:52 GMT

Hey there,
It looks like we have come to a solution so I'm going to be locking this thread. Thanks for giving us that feedback as well. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS