Center Button on the remote not working correctly

rumm-didi — Mon, 05 Feb 2024 13:56:08 GMT

Hi,

Don't know if I'm in the right place, I search a lot but impossible to contact Google to use my warranty on my Chromecast. The remote doesn't work well after only 2 months. Center button don't work anymore. It's a "physical" problem, so I just want to have my warranty.
I bought the product on Amazon Belgium.

Thanks to let me know what I should do to have my remote replaced?

Rgds

Didier

Re: Center Button on the remote not working correctly

Byteguy — Mon, 05 Feb 2024 21:41:04 GMT

Here is how you can start a warranty claim with Google:

https://support.google.com/chromecast/answer/14076635

Also, you might just check with Amazon to see if your return/replace window is still open with them. That may be faster than working with Google.

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Center Button on the remote not working correctly

Re: Center Button on the remote not working correctly