topic Re: Inaccurate location status in Streaming

Inaccurate location status

Jacints — Tue, 20 Feb 2024 07:09:51 GMT

I am in Australia and I use Apple products but have a Sony Bravia TV.

I have set up a new Google Chromecast devise with my tv however, it will not let me install local apps such as iView (Australian Broadcasting Corporation) as it is claiming that I am in the wrong country.

I have checked my payment location on google and that didn't work. I installed a vpn and set it to Australia and that didn't work. I went to settings > privacy > location > location status . Use Wi-Fi to estimate location and checked the 'Scanning always available'. None of these worked.

Is there anything else I can do?

Thanks

Re: Inaccurate location status

Kimy — Sun, 25 Feb 2024 23:53:14 GMT

Hi Jacints,

Thanks for posting here in the Google Nest Community. This message is usually related to the region/country specified on your Google Play services, not the country of your Google (Gmail) account. You may need to check if it’s set for the country you’re in right now. Check out this link: How to change your Google Play country for more information.

Let us know if you have questions.

Thanks,
Kimy

Re: Inaccurate location status

Jacints — Wed, 06 Mar 2024 01:34:30 GMT

Hi Kimmy
Thank you for your reply. I followed the instructions from the link but it is still not working. I only have apple products to use to change my settings but all show that I am in Australia, where I live. If you have any further suggestions please let me know.

Thanks.
Jacinta