topic Re: TV brands list is not showing up in Streaming

TV brands list is not showing up

Henny — Thu, 29 Feb 2024 17:02:29 GMT

On my new Chromecast I have following problem. When I go to settings remote control button settings and select Add device, there I select TV. But after I select TV it jumps back to add device again. Normally it should show a list of TV brands. (With my older Chromecast I can see a list of TV brands)

I tried everything, but no List is showing up in my new Chromecast. I now can not control volume buttons from my TV. Please help me. Is this because of a faulty update from Google?

Re: TV brands list is not showing up

Henny — Fri, 01 Mar 2024 06:37:32 GMT

I found the solution myself. I did the setup WITHOUT using my phone and Google Home. After factory reset I did the whole setup again with Google Home on my telephone. And now Factory brands are showing up and Volume buttons are working as it should.

Re: TV brands list is not showing up

Kimy — Mon, 04 Mar 2024 22:21:50 GMT

Hi Henny,

Thanks for posting and for being a step ahead of us. It could have been an issue with the Google Home App during your initial attempt, but after setting it up using the remote, it went smoothly. It also helped when you performed a factory reset, as it may have cleaned up corrupted files and data. I’m glad that this has been sorted out. Let us know if you still have other concerns with your Chromecast device.

Thanks,

Kimy

Re: TV brands list is not showing up

Henny — Tue, 05 Mar 2024 07:58:58 GMT

Your answer is not what I mentioned.

TV Brands are not visible when performing setup manually with the remote.

TV Brands are only visible with telephone and Google Home setup.

Re: TV brands list is not showing up

Kimy — Mon, 18 Mar 2024 00:46:46 GMT

Hello Henny,

Thanks for the reply. It probably is the factory reset that has done the trick then. What’s important here is that you got it working as it should. Let us know if you have other questions or concerns.

Cheers,

Kimy

Re: TV brands list is not showing up

MarcKaplan — Wed, 10 Apr 2024 15:27:37 GMT

Same problem... It's a bug. Very annoying. What's the easiest fix? I don't want to start over from complete resets, if that's not necessary.

Re: TV brands list is not showing up

Vinc1 — Sun, 28 Apr 2024 08:00:48 GMT

I've h ad the same problem. I solved it by doing a factory reset on the TV