Can't watch content on Peacock App

ScottyMutt — Sun, 17 Mar 2024 21:03:15 GMT

When I select "Watch" or "Resume" content in the Peacock App on a Google Chromecast 4K device connected to my family room TV, I get either ~3 minutes of commercials or a spinning gold wheel. Then it takes me back to the "Watch/Resume" screen. It does the same thing over and over if I select it again.

The Chromecast device otherwise works well on that TV. Peacock works correctly on other devices/Apps in the same home and on the same network including: PC, iPhone, and another Chromecast 4K device connected to a different TV.

Things I 've done to try to fix the issue:

Cleared Peacock App Cache
Deleted and reinstalled Peacock App on the Chromecast 4K
Confirmed Chromecast 4K device is on current software.
Restarted Chromecast 4K
Power cycled Chromecast 4K
Did a full Factory reset Chromecast 4K
Power cycled cable modem and home router

Thank you for any advice

Re: Can't watch content on Peacock App

cheliogeovanni — Sat, 30 Mar 2024 17:41:44 GMT

Hello @ScottyMutt,

I definitely understand your concern about your Peacock app not working properly for you. My suggestion for you is to contact them at their customer service number, 833-580-0577.

Regards,

Helio.

topic Re: Can't watch content on Peacock App in Streaming

Can't watch content on Peacock App

Re: Can't watch content on Peacock App