topic Re: Chromecast in Streaming

Chromecast

Graham1 — Mon, 22 Nov 2021 10:05:51 GMT

We have changed to a new wifi and cannot access Chromecast on our television now

Re: Chromecast

djtetei — Mon, 22 Nov 2021 11:07:13 GMT

Hard reset the Chromecast device and complete the whole setup procedure.

Re: Chromecast

IgnaTur98 — Mon, 22 Nov 2021 13:01:04 GMT

Hello Graham1, try to reset the Chromecast by pressing the button for about 10 seconds until it shows that it is resetting. Then you will have to do the setup with the new wifi and Google Home App.

Re: Chromecast

AllforOne — Wed, 24 Nov 2021 23:18:46 GMT

I'm having the same issue. I tried factory reset, rebooting my router, Chromecast phone. The Google Home App won't detect the Chromecast device.

Re: Chromecast

AllforOne — Wed, 24 Nov 2021 23:31:47 GMT

This worked!

Troubleshoot setup

If setup didn’t work, try the following steps:

Reboot your Chromecast.
Unplug your router, then plug it back in.
Connect manually to your Chromecast’s service set identifier (SSID).
1. Open your phone’s Settings app
  
  tap Wi-Fi
  
  connect to the Chromecast SSID.
2. Open the Google Home app and try setup again.
Factory reset your Chromecast.
Contact support.

https://support.google.com/chromecast/answer/2998456

Re: Chromecast

Jeran — Tue, 30 Nov 2021 17:34:23 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast

GarrettDS — Wed, 01 Dec 2021 17:49:14 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS