Chromecast Casting but No Audio

Cmidkiff725 — Mon, 01 Apr 2024 16:42:57 GMT

Video casts through the samsung tv but no audio, it says its connected to your tvs audio and to use the remote for it. But it has no audio

Re: Chromecast Casting but No Audio

moralesvicente — Sat, 06 Apr 2024 22:55:06 GMT

Thank you for posting in this community. I can offer some troubleshooting steps to help you solve this situation.

If you are using a mobile device follow these steps

Make sure the Chromecast receives power and the TV is on the right input
Confirm that the casting device isn’t on mute
Confirm that the TV, sound bar, and/or receiver isn't on mute
Check if the sound plays on the correct audio channel
Check if you are using Chromecast with an HDMI adapter to Digital Visual Interface (DVI) or Video Graphics Array (VGA)
Use a different HDMI device on the same HDMI input and check if audio works
Use a different HDMI input
Make sure the firmware version of the mobile device is up-to-date
Reboot the mobile device
Reboot the Chromecast
Reboot the TV
Isolate if the issue occurs in a specific app
Cast the same Chromecast device on a different TV (if possible)
Perform factory reset

If you are using a computer please follow these steps

For more information on this situation, you can click on this link.

Regards

Daniel