topic Chromecast Ultra Weak Connection with Google WiFi in Streaming

Chromecast Ultra Weak Connection with Google WiFi

Steve_El — Thu, 18 Apr 2024 07:48:24 GMT

As these days I have a smart TV with reasonable apps, I only use the Chromecast for NBA League Pass via their official app.

The quality is terrible. I’ve factory reset, the Chromecast is 3 feet away from the Google WiFi router, I have a gigabit connection and usually get a connection in the high hundreds all around the apartment.

When I go into the Google Home app and into WiFi, I see the connection between the Google WiFi and the Chromecast Ultra is “Weak”.

I’ve not seen one solution that works.

I had someone from support recommend I buy another Google Wifi mesh point. I have factory reset. I saw someone recommend connecting via Ethernet/network cable - but into what? I have a modem router hybrid, which the Google WiFi connects into, and only the Google WiFi provides my wireless network. How and where would I connect the Chromecast with a cable? If I put it into the modem direct, I can’t access it via the WiFi. Would I need a switch going into the Google WiFi? New extra equipment isn’t an ideal solution.

I simply don’t understand why this device, working with a “sister” product, causes me such grief. The NBA app is remarkably awful, so I would usually blame this alone, but the “Weak” connection diagnosis in the Google Home app has me thinking twice.

Re: Chromecast Ultra Weak Connection with Google WiFi

jukka — Sat, 20 Apr 2024 07:32:17 GMT

I also have terrible video quality with NBA app via chomecast. My wifi -connection is great, so I think it's NBA app to blame. It worked great for months but in last week it started to be unwatchable.

Re: Chromecast Ultra Weak Connection with Google WiFi

maedacortez — Mon, 22 Apr 2024 20:46:29 GMT

Hi Steve_El,

Thanks for reaching out! I'm happy to help, I know how frustrating it can be when your Chromecast connection is not working quite right.

Here are some helpful resources:

Troubleshoot Chromecast connection: Please visit Troubleshoot Chromecast connection.
Change Chromecast resolution (optional, depending on your TV): Please visit Display settings for Chromecast with Google Tv.

I hope this helps!

Regards,

Manuel