topic Re: Chromecast screensaver & pausing in Streaming

Chromecast screensaver & pausing

Psychic — Tue, 07 May 2024 18:35:13 GMT

I would like to address the issue or suggestion to improve the Google Chromecast software. I pause the show I'm watching from any app (YouTube, Discovery+, Prime Video etc) and after a few minutes, the Google screensaver will come on the TV. I don't see an option to turn that feature off completely.

Once I wake the Chromecast device from sleep, it seems to "forget" the current list of shows I am watching. It logs me out of the Prime Video or YouTube app completely. It sometimes shows the last show I paused on each app, but not always. Sometimes, on the Home Screen, the current tv shows I was watching back and forth seem to "disappear" and I have to remember the names of them. I watch alot of True Crime and they have plenty of them when I'm in a middle of a season, it forgets it in my lineup or list of shows.

I'm not sure if this is just a complaint or a suggestion. LOL. Thank you for your help, in advance.

Re: Chromecast screensaver & pausing

JWillRVA — Tue, 07 May 2024 20:11:02 GMT

Try putting it in developer mode and then enabling the option to never let the screen go to sleep.

Step 1: Go to Settings > About phone.
Step 2: Scroll down to Android TV OS build.
Step 3: Tap Select seven times.

Go back to system settings and in the developer options menu enable “Stay Awake”. This should prevent Ambient mode from engaging at all.

Re: Chromecast screensaver & pausing

jenniffert — Fri, 10 May 2024 23:40:04 GMT

Hi @Psychic,

Thanks for reaching out to the community! I'm happy to help you with the ambient mode concern. Also, I appreciate chiming in, @JWillRVA.

While there currently isn't a way to completely turn off Chromecast's ambient mode, it's a great feature that displays beautiful pictures when your TV isn't in use.

I understand you might prefer a different option; in this situation, I'd appreciate your feedback, and it’s a feature that we all hope to be available again as soon as possible.

Let me know if you have any more questions.

Best regards,

Jenniffer