topic Re: Frozen image when casting in Streaming

Re: Frozen image when casting

Braxxl — Mon, 13 May 2024 23:45:33 GMT

I don't believe that the answer marked resolved, they said it works from their phone but not Chrome. The original issue is stated to be an issue with Chrome.

I also have this issue and have tried:

Resetting Chromecasts

Clearing Browser Data

Updating Device

Using different Chrome - Canary and Normal.

Still no resolution.

Re: Frozen image when casting

tajennifer — Wed, 15 May 2024 18:19:37 GMT

Hi Braxxl,

Thanks for the update. I understand how frustrating it can be when your Chromecast image keeps freezing.

Although you've tried the troubleshooting steps, the issue persists. Don't worry, we're here to help! Feel free to contact us directly, and one of our specialists will be happy to assist you further.

Best regards,
Jenny