topic Won't boot up in Streaming

Won't boot up

MC123 — Fri, 17 May 2024 01:14:16 GMT

The device has been working correctly for months, but today, it only makes it to the Google TV logo with spinning colors. Unplugging and trying again doesn't help. My phone can't find it anymore to initiate a reboot.

Re: Won't boot up

Byteguy — Fri, 17 May 2024 21:36:36 GMT

There is a small button on the Chromecast device that you can use to force it to Reset. Here are instructions:

https://support.google.com/chromecast/answer/6254654

Try that.

Re: Won't boot up

tajennifer — Sun, 19 May 2024 16:34:14 GMT

Hi everyone,

Thanks for posting. @Byteguy thanks so much for helping out by sending information about how to factory reset the Chromecast. That's definitely helpful for the community! @MC123 We hope the article you found was helpful to solve the issue that you are experiencing with your Chromecast that is not booting up.

Please don't hesitate to let us know if you have any further questions. We're always happy to help!

Best regards,
Jenny

Re: Won't boot up

MC123 — Sun, 19 May 2024 22:34:36 GMT

Factory reset didn't work. Tried Tech support, and it ended up being escalated to just being sent a replacement since no one could figure out what was wrong.