topic Re: No way to lock Chromecast Google TV from family link in Streaming

No way to lock Chromecast Google TV from family link

atom27 — Thu, 16 May 2024 08:29:16 GMT

Hey,

OK, my problem with new Chromecast Google TV is that I can't see the device in my Family Link on my phone.

Here is what I did. My kid has its own google account on a phone. The phones is added to the family group and managed by me. I see the phone in my Family Link and that works just fine; I can lock unlock, do all the management stuff. Now, I have logged in with my account to Chromecast Google TV, added my kid's profile. Set the limits there in the TV, but the device is NOT added to my Family Link to manage. It is in the devices section section visible as Google Chromcast but it's not visible on my main panel so I can lock/unlock/set Daily Limit like it is for kids phone. What I am doing wrong? Is this supported at all?

Re: No way to lock Chromecast Google TV from family link

gmelanymelissa — Fri, 17 May 2024 23:58:56 GMT

Hi @atom27,

Thanks for posting here in the community. I'm sorry to hear that you are unable to lock your Chromecast Google TV from the family link. Help's here:

Unfortunately, Family Link is not currently available for Chromecast with Google TV. However, we continuously improve our products, and your feedback is valuable in helping us achieve that goal.

Keep me posted.

Best regards,

Melany

Re: No way to lock Chromecast Google TV from family link

atom27 — Mon, 20 May 2024 14:59:31 GMT

OK that is a pitty...is there any plan to include it?

Re: No way to lock Chromecast Google TV from family link

gmelanymelissa — Mon, 20 May 2024 23:29:25 GMT

Hi @atom27,

Thanks for following up.

I understand how frustrating it can be if there is no way to lock Chromecast Google TV from family link.

Let me know if you've already filled out the feedback form. You can use this form to submit any other suggestions you might have. We strive to continually improve and simplify the use of smart home devices by implementing new functions based on user feedback.

Keep me posted.

Best regards,

Melany