topic Re: Live Tv tab is not displayed in Google TV. in Streaming

Live Tv tab is not displayed in Google TV.

mihob — Wed, 05 Jun 2024 21:46:50 GMT

I recently bought a Chromecast with Google TV (4k) and had hoped to be able to watch normal TV as well.

But the Live TV tab is not displayed. I have installed apps like Joyn etc.

Do I have to take any special setup steps or make certain settings?

My region is Germany.

Re: Live Tv tab is not displayed in Google TV.

nerys — Sun, 09 Jun 2024 23:20:53 GMT

Hi mihob,

Thanks for posting in the community!

I'm so sorry to hear that the Chromecast is not displaying the TV tab. No worries; I'm here to help! Just to provide you with the correct steps, I need some information to better understand this situation.

Is this the first time this has happened?
In the past, were you able to see the TV tab?
Have you tried to perform the factory reset on the Chromecast?

Knowing this information will allow me to figure this out. If you have more questions, feel free to reply to this post. I'll be happy to assist better.

Best regards,

Nery.

Re: Live Tv tab is not displayed in Google TV.

mihob — Mon, 10 Jun 2024 08:07:02 GMT

Thanks for your feedback, here are your answers:

1. it was never visible
2. no, this is the condition since initial setup
3. no, as I have just set up the Chrome Cast

Best regards,

mihob

Re: Live Tv tab is not displayed in Google TV.

nerys — Mon, 10 Jun 2024 22:16:53 GMT

Hello there,

Thanks for your prompt response!

I appreciate your patience in answering my questions. Can you please try to perform the factory reset on the device?

Once you do that, you'll need to setup the Chromecast again in your Google Home app. You can read the article about how to factory reset a Chromecast device here.

Keep me posted about everything you need. I'll be happy to assist further!

Best regards,

Nery.