Chromecast unit overheating solution

Felinis — Sat, 15 Jun 2024 18:25:22 GMT

I own five Chromecast units generations 1 thru 3. Whenever my unit would start resetting itself during use, I would replaced it with a new unit.

I always thought that the units ran too hot since they were always hot to the touch.

Recently I started to have a lot of system interruptions while streaming video in the evenings. Over a number of months I began eliminating elements of my video system in order to isolate the cause of the problem. Eventually the failure was isolated to the Chromecast dongle. It would reset itself several times per evening, giving the distinctive "G" on the screen.

I Googled "Chromecast over- heat" and discovered that others have the same problem.

Solution: I ordered two heat sinks - the metal heat radiators used to cool the processor chips in PCs and desktops. I attached the sticky sides of the heat sinks, one to each side of the dongle.

It has been several weeks now and the Chromecast unit has only reset itself once.

Re: Chromecast unit overheating solution

pereztzum — Sun, 23 Jun 2024 20:29:29 GMT

Hi @Felinis,

Thank you for reaching out about the overheating issue you're experiencing with your Chromecast devices. We appreciate your patience and understanding.

If the issue persists after trying these steps, we recommend contacting Chromecast support for further assistance. We may offer additional troubleshooting or replacement options depending on the warranty status of your devices.

Thank you for your feedback. We are always working to improve our products and appreciate you bringing this to our attention.

Best Regards,

Brandon.

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Chromecast unit overheating solution

Re: Chromecast unit overheating solution