Paramount+ not playing content on Google TV

Lowegjkm — Fri, 12 Jul 2024 01:57:03 GMT

Paramount+ playing content blue screen when using Google tv

Re: Paramount+ not playing content on Google TV

ciprianocoche — Mon, 15 Jul 2024 17:32:23 GMT

Hi Lowegjkm,

Thank you for reaching out to the Google Nest Community team! I'm sorry to hear about the inconvenience you’re facing while trying to watch Paramount+ using your Chromecast device. I'll do my best to find a solution for you.

To better understand the situation, please help me by answering the following questions:

Do you have a physical Chromecast device? Or is a Chromecast built-in (Google Cast)?
Does this only happen with Paramount+?
Does the blue screen only appear when you try to watch Paramount+?

Additionally, I will share some troubleshooting steps; please give them a try:

If you have a Chromecast device, you can follow these steps:
- Soft Reset (Reboot), Clear the cache, and Uninstall the app.
If you have a Google TV device, you can follow these steps:
- Soft Reset (Reboot), Clear the cache, Check for device updates, and Uninstall the app

Please feel free to let me know once you're done.

Best Regards,

Jonathan

topic Re: Paramount+ not playing content on Google TV in Streaming

Paramount+ not playing content on Google TV

Re: Paramount+ not playing content on Google TV