topic Cannot connect to new in Streaming

Cannot connect to new

Billy1 — Sun, 28 Nov 2021 15:13:38 GMT

I have changed wifi routers uninstalled app and for some reason it automatically reverts to searching to the old network and maintains the same designated name ie bedroom tv I also says cannot communicate with Chromecast while linking to the new network even though the details seem to be be working. Help

Re: Cannot connect to new

djtetei — Sun, 28 Nov 2021 16:04:55 GMT

If you don't have acces to the previous WiFi network, you have to hard reset the Chromecast device and perform the entire setul procedure.

Re: Cannot connect to new

wistaria — Mon, 29 Nov 2021 00:38:03 GMT

How do you do a hard reset?

Re: Cannot connect to new

djtetei — Mon, 29 Nov 2021 06:41:03 GMT

With the Chromecast plugged into the TV, hold down the side button on the dongle for 25 seconds or more, waiting for the white LED to start blinking red.

Once the LED steadily turns white, let go, and the Chromecast will reboot to complete the reset process.

Re: Cannot connect to new

Jeran — Fri, 03 Dec 2021 18:07:12 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Cannot connect to new

Jeran — Mon, 06 Dec 2021 18:34:01 GMT

Hey there!

We haven't heard back from Billy1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran