Chromecast Star +

Camypasa — Tue, 23 Jul 2024 18:36:48 GMT

Tengo 2 chromecast y 1 me dejo descargar star + y en el otro no me aparece. Cómo puedo solucionarlo?

Re: Chromecast Star +

jenniffert — Fri, 26 Jul 2024 23:35:32 GMT

Thanks for reaching out to the community! I'm sorry to hear that your Chromecast is unable to download Star+. Help's here!

To gather more information, I'd like to ask the following:

In the meantime, you can try the following steps:

Make sure you have the latest versions of the Google Home app and your mobile device's software.
Try rebooting your Chromecast. For instructions, refer to the following article: Reboot your Chromecast device.
Update the Star+ app on your mobile device to the newest version.
Ensure both Chromecasts are set to the same region as your Star+ account.

Please keep me posted.

Best regards,

Jenniffer