topic Re: Chromecast Google TV "Loading error. Unable to load For You" in Streaming

Chromecast Google TV "Loading error. Unable to load For You"

JWilly — Thu, 25 Jul 2024 15:49:21 GMT

In the "For you" section, it gives the message, "Loading error. Unable to load For you"

I have:

Ensured that all apps and the system are up to date.
Restarted (multiple times).
Turned off the Chromecast, and then powered it down at the electric socket for a full day (twice).
Cleared apps cache in System Storage

Everything else works correctly, including streaming. The only problem is this "For you" section.

Re: Chromecast Google TV "Loading error. Unable to load For You"

DarthPaul — Thu, 25 Jul 2024 19:03:16 GMT

I'm having the same exact problem across 2 TV's and 1 Chromecast. Only on my account. Other family members accounts are running fine. It started for me after my Sony TV pushed a system update. That broke it on the Sony TV. Then my other Hisense TV started this behavior also a few hours later, Then my Chromecast also started doing it after a GoogleTV app update.

All apps and system updated on all devices
Cache cleared in system storage on all devices
Android Web Service cache cleared separately (though the name is different on different devices)
Google Tv cache cleared separately on all devices
Restarted all devices between each cache clear, and multiple other times.

I've resorted to placing all devices to Apps Only Mode for now.

Re: Chromecast Google TV "Loading error. Unable to load For You"

CXProDev88 — Sat, 27 Jul 2024 01:55:18 GMT

Have you tried updating the software on your TV or router, and may I ask if so what kind of television do you have?

Re: Chromecast Google TV "Loading error. Unable to load For You"

DarthPaul — Sun, 28 Jul 2024 16:22:34 GMT

Yes. All the software in all devices are updated. In fact it started after the Sony TV auto updated. I have the same issue on a Sony a80j, Hisense U7K, and Chromecast with Google TV. Other family members don’t have the issue So I think it’s something to do with my account specifically.

Re: Chromecast Google TV "Loading error. Unable to load For You"

Sava333 — Wed, 31 Jul 2024 01:20:00 GMT

Same issue here for about a week. Issue is present on multiple Chromecast with Google TVs, tried all troubleshooting steps, issue appears to be account related.

Prior to this I've had an issue with my Chromecasts and Google TV app on my phone not showing recommendations at all since about November last year which also appeared to be account level related.

Re: Chromecast Google TV "Loading error. Unable to load For You"

JWilly — Wed, 31 Jul 2024 14:34:37 GMT

Yes. My TV is LG

Re: Chromecast Google TV "Loading error. Unable to load For You"

joelnagy — Fri, 02 Aug 2024 02:49:56 GMT

I've also been having the same problem now on 2 devices (Sony TV, and CCwGTV dongle.) I have another CCwGTV that works (for now.) All only have my account only.

I tried all the cache clearing, restarting, and even factory reset my Sony TV and still no luck.

Re: Chromecast Google TV "Loading error. Unable to load For You"

Soonerfan — Fri, 02 Aug 2024 20:00:06 GMT

I have the same thing on my chrome cast. All apps are working properly. I have restarted and cleared the cache with no success.

Re: Chromecast Google TV "Loading error. Unable to load For You"

BigTex — Sat, 03 Aug 2024 00:02:13 GMT

Add me to the list.

Two dongles with GTV stopped updating only the suggested content row about two or three weeks ago.

Then a brand new TV running GTV OS showed Network Error on the For You tab even though the settings show it is connected and all apps and the Live tab are all working.

Now, one of those two dongles that used to say "Loading Error" now says Network Error.

The F is going on Google?

Re: Chromecast Google TV "Loading error. Unable to load For You"

joelnagy — Sat, 03 Aug 2024 00:30:44 GMT

My 2nd CCwGTV just starting showing the Loading For You error now. So all my devices are now in the same state with the messed up For You screen.

Re: Chromecast Google TV "Loading error. Unable to load For You"

RandyMan76 — Sat, 03 Aug 2024 09:25:07 GMT

Same here. It must be on Google's end. GOOGLE FIX THIS PLEASE!!!

Re: Chromecast Google TV "Loading error. Unable to load For You"

BigTex — Sat, 03 Aug 2024 18:55:29 GMT

POSSIBLE TEMPORARY SOLUTIONS:

My newer TV allowed me the option to uninstall the most recent update to the Google TV app in the System Apps section,and that fixed the problem on that one.

This is not an option in my other three affected TVs for some reason. When I go to roll back the update I get a warning saying it will factory reset the TV.

On one of these other TVs I added one of my other Google accounts (the one I use for my business) and everything is there and seems work.

I don't want to mix my business Google account with my personal anything though, and we the paying users of this stuff should not be the ones that have to figure out the work arounds.

It's bullsh*.

Re: Chromecast Google TV "Loading error. Unable to load For You"

Sava333 — Sat, 03 Aug 2024 18:59:37 GMT

Another temporary and not ideal solution is to turn off web and app activity in your Google account and then force stop the Google TV app on your Chromecast, probably clear the cache too.

Re: Chromecast Google TV "Loading error. Unable to load For You"

joelnagy — Sat, 03 Aug 2024 19:38:52 GMT

You say "temporary", did it work for just a bit and then go back to the showing the loading error?

Or did the error show when you turned activity back on?

Re: Chromecast Google TV "Loading error. Unable to load For You"

Sava333 — Sat, 03 Aug 2024 19:50:14 GMT

It stayed working for about a day, probably from cached data or something but I did that yesterday and today back to the same issue

Re: Chromecast Google TV "Loading error. Unable to load For You"

Sava333 — Sat, 03 Aug 2024 19:50:50 GMT

I should say that if you leave web and app activity paused I'm sure it'll stay working indefinitely but then you lose other Google things

Re: Chromecast Google TV "Loading error. Unable to load For You"

wat_tnb — Sun, 04 Aug 2024 12:08:19 GMT

I have this exact issue as well. It's only with my account. I have factory reset my Chromecast with Google TV and it's still not showing my "for you". I hate that I did this because it didn't fix it and I have to re-add the other accounts to the device (that were working).

I have an ONN with Google TV 4k that is also having the issue now (seemingly after the latest update) and my Google TV widget hasn't been working for a quite a while.

I do think it's an issue with my account and possibly with the latest Google TV update on the Chromecast and ONN TV. I started doing the apps only mode in the last week, but I'll see if I can uninstall the latest Google TV update on those devices.

Re: Chromecast Google TV "Loading error. Unable to load For You"

wat_tnb — Sun, 04 Aug 2024 18:45:29 GMT

So... Uninstalling updates for the Google TV system app on my CCwGTV worked to fix it. Must be buggy...

Re: Chromecast Google TV "Loading error. Unable to load For You"

BigTex — Sun, 04 Aug 2024 19:38:12 GMT

Glad that worked for you.

Re: Chromecast Google TV "Loading error. Unable to load For You"

Soonerfan — Sun, 04 Aug 2024 21:21:12 GMT

How do you back out updates?