https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/638160#M56396 <P>Hello,</P><P>Same problem since some weeks, I have:</P><UL><LI>Phone: redmi note 12 pro</LI><LI>OS:&nbsp; hyperos 1.0.3.0.</LI><LI>Youtube: 19.32.38</LI></UL><P>&nbsp;</P><P>Basically this is what produce the problem:</P><UL><LI>Start casting youtube video to TV (Chromecast)</LI><LI>Lock your phone</LI><LI>1 minute after it stop playing</LI></UL><P>&nbsp;</P><P>After unlock, the communication with the Chromecast is lost in youtube app and it says: impossible to read this content in background.</P><P>I don't know where this problem is (YouTube or Xiaomi) but it really sucks!</P><P>&nbsp;</P><P>Please find a solution ASAP</P> Mon, 19 Aug 2024 11:15:41 GMT Chesnet 2024-08-19T11:15:41Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/632604#M55869 <P>Casting ends after one minute when casting from phone to youtube app when phone sleeps (turning off screen). there was no issue last week (no setting was changed) but currently it disconnects from youtube app and stop casting after one minute when i turn off the screen of the phone. phone is poco x4 5g (xiaomi hyperos 1.0.5.0)</P> Mon, 22 Jul 2024 11:39:22 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/632604#M55869 okano 2024-07-22T11:39:22Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/632664#M55876 <P><SPAN class="">I have the same problem, my device is a poco x5 pro, but my wife's device is a Motorola and the same thing happens.</SPAN></P> Mon, 22 Jul 2024 18:49:41 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/632664#M55876 ralvesprata 2024-07-22T18:49:41Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633079#M55908 <P>no answer or solution from google side ? is that some kind of troubleshooting by ignoring?</P> Wed, 24 Jul 2024 18:51:14 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633079#M55908 okano 2024-07-24T18:51:14Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633347#M55932 <P>Hi everyone,</P> <P>&nbsp;</P> <P>Thanks for posting in the community!</P> <P>&nbsp;</P> <P>I'm so sorry to hear that your content stops casting when you turn off the casting device. No worries; I'm here to help! Just to get started, I have a couple of questions that will help me understand what could be causing this situation. Can you please help me answer them?</P> <P>&nbsp;</P> <UL> <LI>What model of Chromecast do you have?</LI> <LI>Before it stopped casting, did the video buffer or pixelate?</LI> <LI>Does it occur when casting from an app or when casting from the screen?</LI> <LI>Is the video playing problem-free on the device when not casting?</LI> <LI>Have you tried to cast from another device (tablet, laptop, computer, etc.) and see if this situation persists?</LI> </UL> <P>&nbsp;</P> <P>With this information, I'll be able to provide you with some useful troubleshooting steps. If you have more questions for me, feel free to reply to this post. I'll be happy to assist further!&nbsp;</P> <P>&nbsp;</P> <P>Best regards,</P> <P>Nery.</P> Thu, 25 Jul 2024 21:25:50 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633347#M55932 nerys 2024-07-25T21:25:50Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633609#M55953 <P>I have the same problem. I am on a Xiaomi Redmi Note 13 Pro, also on HyperOS. Maybe this is an isssue with HyperOS? This started just a few days ago randomly.</P><P>Chromecast Ultra</P><P>No buffering or anything, just a normal disconnect like if you would tap disconnect on the phone.</P><P>It is casting from the YouTube app that doesnt work.</P><P>Without Casting to Chromecast there is no problem at all watching the video.</P><P>The casting problem is exclusively on my phone.</P><P>&nbsp;</P><UL><LI>All battery optimization options are turned off and this seems like a bigger problem with the OS or the App</LI></UL> Sat, 27 Jul 2024 12:56:50 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633609#M55953 Vezzl 2024-07-27T12:56:50Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633620#M55956 <P>I have Chromecast 3 and 4, the video was loading normally when it was disconnected, it happened when I stream via the YouTube app, the video plays normally in the background when it is not streaming, because I have YouTube Premium.&nbsp; &nbsp; &nbsp;</P><P>I think the problem may be in HyperOS</P> Sat, 27 Jul 2024 13:40:41 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633620#M55956 ralvesprata 2024-07-27T13:40:41Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633771#M55960 <P>What model of Chromecast do you have?&nbsp;<STRONG>Chromecast ultra</STRONG></P><P>Before it stopped casting, did the video buffer or pixelate?&nbsp;<STRONG>No buffer or&nbsp;</STRONG><STRONG>pixelation,</STRONG>&nbsp;<STRONG>Just disconnects</STRONG></P><P>Does it occur when casting from an app or when casting from the screen?&nbsp;<STRONG>From youtube app and membership type is premium</STRONG></P><P>Is the video playing problem-free on the device when not casting?&nbsp;<STRONG>when i keep the phone screen on it is problem free</STRONG></P><P>Have you tried to cast from another device (tablet, laptop, computer, etc.) and see if this situation persists?&nbsp;<STRONG>with my computer and old phone (huawei p10 plus) there is no problem</STRONG></P> Sun, 28 Jul 2024 10:39:33 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633771#M55960 okano 2024-07-28T10:39:33Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633959#M55970 <P>I have exactly the same issue on my Poco F6 PRO, when you kill (Force Kill) the Youtube app while casting it wont interupt the tv stream, this is kinda my workaround at the moment.</P> Mon, 29 Jul 2024 09:08:55 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633959#M55970 SanderZ31 2024-07-29T09:08:55Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633960#M55971 <P>Do you have MiUI or HyperOS? That sounds super interesting, so it seems that the phone sends a "end casting" command after some time in standby that you can impede by force stopping the app before it sends this command for whatever reason</P> Mon, 29 Jul 2024 09:14:29 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633960#M55971 Vezzl 2024-07-29T09:14:29Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633962#M55972 <P>I have HyperOS, when i lock my screen approximately 2 minutes after locking the cast disconnects. I tried uninstalling all updates for the YouTube APP this somewhat mitigates the issue, the Cast won’t be ended but there is a notification on the TV stating that the mobile device is disconnected. (Weird behavior).</P><P>Tweaking Battery does not seem to affect this.</P> Mon, 29 Jul 2024 09:34:14 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633962#M55972 SanderZ31 2024-07-29T09:34:14Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633963#M55973 <P>Okay, this has to be a Problem with HyperOS. Almost all cases with problems are on HyperOS. So we need to wait for Xiaomi and probably not so much for Google to fix this</P> Mon, 29 Jul 2024 09:46:35 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633963#M55973 Vezzl 2024-07-29T09:46:35Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633964#M55974 <P>Might need to bring it to their attention? <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> Mon, 29 Jul 2024 09:57:29 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633964#M55974 SanderZ31 2024-07-29T09:57:29Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633965#M55975 <P>How? <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> Mon, 29 Jul 2024 10:19:49 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633965#M55975 okano 2024-07-29T10:19:49Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633976#M55977 <P>Actually no idea. <span class="lia-unicode-emoji" title=":grinning_squinting_face:">😆</span></P> Mon, 29 Jul 2024 12:02:07 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633976#M55977 SanderZ31 2024-07-29T12:02:07Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633978#M55978 <P>but you are saying that force closing the app fixes it for now until it is fixed? I am now resorting to Display always on when charging <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span></P> Mon, 29 Jul 2024 12:09:18 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633978#M55978 Vezzl 2024-07-29T12:09:18Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633981#M55979 <P>I basically just start casting a video and then kill the YouTube app and it won't stop playing on TV. <span class="lia-unicode-emoji" title=":grinning_squinting_face:">😆</span></P> Mon, 29 Jul 2024 12:34:04 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/633981#M55979 SanderZ31 2024-07-29T12:34:04Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634105#M55988 <P>This is also happening to me, 2x Poco x5s. Tried on 3 different chromecasts, all have the same issue</P> Tue, 30 Jul 2024 02:03:12 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634105#M55988 russtymango 2024-07-30T02:03:12Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634110#M55989 <P>I have submitted a ticket to Poco along with a link to this thread. Hopefully the issue is resolved soon.&nbsp;</P> Tue, 30 Jul 2024 03:01:34 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634110#M55989 russtymango 2024-07-30T03:01:34Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634115#M55990 <P>thank you</P> Tue, 30 Jul 2024 03:53:45 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634115#M55990 okano 2024-07-30T03:53:45Z https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634216#M55996 <P>Hi everyone,</P> <P>&nbsp;</P> <P>Thanks for all your comments!</P> <P>&nbsp;</P> <P>I understand how frustrating this can be when you try to cast your content to your Chromecast, but it stops unexpectedly. Don't worry. Our team is aware of this and working hard with our partners to try to resolve this situation as soon as possible.</P> <P>&nbsp;</P> <P>When I get an update from my team, I'll let you know. In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!&nbsp;</P> <P>&nbsp;</P> <P>Best regards,</P> <P>Nery.</P> Tue, 30 Jul 2024 20:12:09 GMT https://www.googlenestcommunity.com/t5/Streaming/casting-stops-when-i-turn-off-the-screen-of-the-phone/m-p/634216#M55996 nerys 2024-07-30T20:12:09Z