topic Re: Chromecast slowly becomes quieter until you have to manually unplug it. in Streaming

Chromecast slowly becomes quieter until you have to manually unplug it.

socksy420 — Tue, 03 Sep 2024 23:24:34 GMT

If you only use 'Cast Tab' to stream to your TV, then it slowly becomes quiet. It's unfathomably stupid that I have to get up and unplug then replug my Chromecast every few hours, just so I can hear the program I'm streaming. But it is.

Fix this you morons. My Chromecast restarts every day yet not a single glitch I've ever seen in 10+ years has been fixed. The Chromecast team is utterly useless.

Re: Chromecast slowly becomes quieter until you have to manually unplug it.

ovidioj — Fri, 06 Sep 2024 23:44:11 GMT

Hello @socksy420,

Thanks for posting in the community.
I understand your frustration with the audio issues you're experiencing on your Chromecast. It's important to us that you have a seamless streaming experience. I appreciate your effort and patience.

To help me troubleshoot this issue effectively, please provide the following information:

What is the specific model of your Chromecast?
Is this the first time you've encountered this audio issue?
Where did you purchase your Chromecast?
How old is your Chromecast?
Does this issue occur with only your TV or other devices as well? (e.g., smartphone, tablet)
Which apps are you using for streaming content?
How often does the audio volume decrease?

While I gather more information, you can try the following steps:

Check Chromecast Settings: Ensure that the audio output is set to your TV's speakers and not an external sound system.
Verify that there are no volume restrictions or muting options enabled in the Chromecast settings.
Restart Devices: Power cycle your Chromecast, router, and the device you're using to cast.

Please let me know how it goes. Thank you.

Regards,
Jorge

Re: Chromecast slowly becomes quieter until you have to manually unplug it.

socksy420 — Tue, 10 Sep 2024 23:08:51 GMT

nope none of those steps work. I'm not gonna jump through all those hoops to help the people who've been f*ing me raw no lube for the last 5 years. figure it out. tech workers are the absolute f* worst

Re: Chromecast slowly becomes quieter until you have to manually unplug it.

ovidioj — Wed, 11 Sep 2024 00:11:32 GMT

Hello @socksy420,

Thank you for your patience. I apologize for the ongoing issues with your Google Chromecast. I understand your frustration and value your feedback.

We would like to investigate this issue further and help you to resolve this issue, so I need you to fill out this form. Please make sure to leave your username and community thread on the form; our specialists will review the information and contact you as soon as possible.

Additionally, you can share your feedback through this link: Feedback form.

Thank you for your understanding.

Regards,
Jorge