How do I select squares on reCAPTHCA on chromecast?

Kb01012001 — Wed, 25 Sep 2024 05:06:34 GMT

I have already set up the Chromecast that came with the AXIS tv.
For some reason a couple of days later it said I had signed out of google account.
when trying to sign in again I get to the reCAPTHCA and select I am not a robot. Then it opens up another window for me to select all boxes with for example a car or bus etc.

Problem is it isn’t a touch screen tv and the white chrome cast remote isn’t moving across to those squares so I cannot sign in again.
How am I suppose to manage this when I cannot proceed?

Re: How do I select squares on reCAPTHCA on chromecast?

ovidioj — Sat, 28 Sep 2024 05:43:15 GMT

Hello @Kb01012001,

Thank you for posting in the community.
It's frustrating when you can't log back into your Google account on your Chromecast. Here are some troubleshooting steps:

Check Chromecast Connection: Ensure your Chromecast is connected to the same Wi-Fi network as your phone or laptop.
Restart Devices: Power cycle your Chromecast, router, and the device you're using to cast.
Try a Different Device: Attempt to sign in to your Google account on a different device (e.g., smartphone, laptop) to see if the issue persists.
Google Home App: If you're using the Google Home app to manage your Chromecast, try unlinking and relinking it.

Please let me know how it goes. Thank you.

Regards,
Jorge

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How do I select squares on reCAPTHCA on chromecast?

Re: How do I select squares on reCAPTHCA on chromecast?