https://www.googlenestcommunity.com/t5/Streaming/Ambient-mode-is-broken-stuck-on-Art-image-no-menu/m-p/647078#M57338 <P>Starting a few weeks ago the Ambient Mode Art Gallery will no longer load new images, it is permanently stuck on one image. This makes is a screen burner now, not a screen saver...</P><P>In the Chromecast menu the options are completely gone, restarting the device either by menu or pulling the plug have not helped.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Menu is Unavailable" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53479i622F009A78F3605E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20241002_123559.jpg" alt="Menu is Unavailable" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Menu is Unavailable</span></span></P><P>The numerous other Nest devices on the same Wifi have shown none of the same problems.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Google Nest on the same Wifi works" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53481i26FDFB6F7D014277/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20241002_123648.jpg" alt="Google Nest on the same Wifi works" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Google Nest on the same Wifi works</span></span></P><P>Going through the Home app to try and fix the problem doesn't work either, the app can't see the image either, nor trigger the image to change.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="App doesn't show an image" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53482i0760BFF8BBD8D7E2/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20241002_123439_Home.jpg" alt="App doesn't show an image" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">App doesn't show an image</span></span></P><P>The app at least shows the settings, and I can change the settings. But they have no effect.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Setting in the Home app is for Art" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53483i1EED4A0E17C28100/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20241002_123455_Home.jpg" alt="Setting in the Home app is for Art" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Setting in the Home app is for Art</span></span></P><P>The closest I found searching the forums is this thread:&nbsp;<A href="https://support.google.com/googletv/thread/294691247?hl=en" target="_blank">https://support.google.com/googletv/thread/294691247?hl=en</A>&nbsp;but it was shut down almost immediately as "this is Google Photo's problem". Umm clearly it is not in the case here, as this isn't my photo gallery, but the time and behavior line up too well to be coincidence.</P> Wed, 02 Oct 2024 18:07:12 GMT CSEngineer 2024-10-02T18:07:12Z https://www.googlenestcommunity.com/t5/Streaming/Ambient-mode-is-broken-stuck-on-Art-image-no-menu/m-p/647078#M57338 <P>Starting a few weeks ago the Ambient Mode Art Gallery will no longer load new images, it is permanently stuck on one image. This makes is a screen burner now, not a screen saver...</P><P>In the Chromecast menu the options are completely gone, restarting the device either by menu or pulling the plug have not helped.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Menu is Unavailable" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53479i622F009A78F3605E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20241002_123559.jpg" alt="Menu is Unavailable" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Menu is Unavailable</span></span></P><P>The numerous other Nest devices on the same Wifi have shown none of the same problems.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Google Nest on the same Wifi works" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53481i26FDFB6F7D014277/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="20241002_123648.jpg" alt="Google Nest on the same Wifi works" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Google Nest on the same Wifi works</span></span></P><P>Going through the Home app to try and fix the problem doesn't work either, the app can't see the image either, nor trigger the image to change.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="App doesn't show an image" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53482i0760BFF8BBD8D7E2/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20241002_123439_Home.jpg" alt="App doesn't show an image" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">App doesn't show an image</span></span></P><P>The app at least shows the settings, and I can change the settings. But they have no effect.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Setting in the Home app is for Art" style="width: 400px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/53483i1EED4A0E17C28100/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20241002_123455_Home.jpg" alt="Setting in the Home app is for Art" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Setting in the Home app is for Art</span></span></P><P>The closest I found searching the forums is this thread:&nbsp;<A href="https://support.google.com/googletv/thread/294691247?hl=en" target="_blank">https://support.google.com/googletv/thread/294691247?hl=en</A>&nbsp;but it was shut down almost immediately as "this is Google Photo's problem". Umm clearly it is not in the case here, as this isn't my photo gallery, but the time and behavior line up too well to be coincidence.</P> Wed, 02 Oct 2024 18:07:12 GMT https://www.googlenestcommunity.com/t5/Streaming/Ambient-mode-is-broken-stuck-on-Art-image-no-menu/m-p/647078#M57338 CSEngineer 2024-10-02T18:07:12Z